Gaming on 3jla is meant to be fun — a form of entertainment, not a way to make money or escape problems. We take responsible gaming seriously, and we've built real tools to help every Filipino player stay in control of their experience.
We believe that a safe player is a happy player. These are the core pillars of 3jla's responsible gaming program — built specifically for the Filipino gaming community.
3jla enforces the 21+ age requirement at registration and during KYC verification. Any account found to belong to a minor is immediately suspended and all funds are returned. No exceptions, walang palya.
Set your own daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and can only be reduced — not increased — without a mandatory cooling-off period.
Need a break? 3jla's self-exclusion feature lets you temporarily or permanently block access to your account. Once activated, self-exclusion cannot be reversed during the chosen period — your wellbeing comes first.
It's easy to lose track of time when you're in the zone. 3jla's session reminders notify you at intervals you choose — 30 minutes, 1 hour, or 2 hours — so you always know how long you've been playing.
Beyond deposit limits, 3jla lets you set a maximum loss threshold per session or per day. When you hit your limit, play stops automatically — protecting your bankroll and your peace of mind.
Our support team is available around the clock via live chat. If you're concerned about your gaming habits — or someone else's — reach out anytime. We're here to listen and help, not to judge.
3jla puts the controls directly in your hands. All responsible gaming tools are accessible from your account dashboard — no need to contact support for most settings. Here's a closer look at what's available to every registered player.
These tools are designed to complement your own judgment, not replace it. The most effective responsible gaming strategy is one where you set your limits before you start playing — not after a losing streak. Mag-ingat lagi.
Set a maximum amount you can deposit over a daily, weekly, or monthly period. Limits apply immediately when reduced. Increases require a 72-hour cooling-off period before taking effect, giving you time to reconsider.
Choose a temporary exclusion period of 1 week, 1 month, 3 months, or 6 months — or request permanent self-exclusion. During exclusion, you cannot log in, deposit, or place bets. Marketing communications are also suspended.
Not ready for full self-exclusion? A cooling-off period lets you take a short break of 24 hours, 48 hours, or 7 days. Your account is temporarily suspended and reactivates automatically when the period ends.
Enable pop-up reminders that appear during your gaming session to show you how long you've been playing and how much you've wagered. A quick reality check goes a long way toward keeping gaming fun.
Honest self-reflection is the first step. Read through the following questions and think about whether any of them apply to your recent gaming habits.
If you answer "yes" to two or more of these questions, it may be worth taking a break or reaching out for support. There's no shame in asking for help — maraming tulong ang available sa inyo.
Do you find yourself spending more money on gaming than you originally planned, even after telling yourself you'd stop?
Have you ever borrowed money — from family, friends, or through loans — specifically to fund your gaming sessions?
Do you feel restless, irritable, or anxious when you try to cut back or stop playing for a period of time?
Has gaming started to affect your work, studies, or relationships with the people around you — your pamilya, friends, or colleagues?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you've already lost?
Have you tried to hide or downplay how much time or money you spend on gaming from the people close to you?
Do you think about gaming frequently throughout the day, even when you're doing other things — at work, during meals, or before sleeping?
If two or more of these sound familiar: Please consider using 3jla's self-exclusion or cooling-off tools, or reach out to our support team. You can also contact the PAGCOR responsible gaming helpline for confidential guidance. Remember — gaming should always be a source of enjoyment, not stress.
Activating self-exclusion on 3jla takes less than two minutes. Here's exactly how to do it from your account dashboard.
Go to 3jla and log in using your registered email and password. Make sure you're on a secure connection before proceeding.
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
In your account settings, find the "Responsible Gaming" tab. All limit and exclusion tools are grouped here for easy access.
Select your preferred self-exclusion duration — from 1 week up to permanent exclusion. Read the confirmation details carefully before proceeding.
Click "Confirm Self-Exclusion." Your account will be locked immediately. You'll receive a confirmation email at your registered address. The exclusion cannot be reversed during the chosen period.
Need help? If you're having trouble activating self-exclusion through your account, contact our support team directly at [email protected] and we'll process it for you right away — no questions asked.
Problem gambling doesn't always look the same for everyone. It can develop gradually over time, and many people don't realize there's an issue until it has already affected their finances, relationships, or mental health. Being aware of the warning signs is the first step toward getting help.
Common warning signs of problem gambling include:
If any of these signs sound familiar — whether for yourself or someone you care about — please don't wait. Reach out to 3jla's support team or contact PAGCOR's responsible gaming program for confidential assistance. Help is available, and recovery is possible.
3jla Support Team
Email: [email protected]
Available 24/7 via live chat on the platform
PAGCOR Responsible Gaming
PAGCOR operates a responsible gaming program for Filipino players. Contact information is available through PAGCOR's official government channels.
National Center for Mental Health (NCMH)
Crisis Hotline: 1553 (available 24/7 for mental health concerns)
Age Verification
Every new 3jla account undergoes age verification during the KYC process. Players must be at least 21 years old. Documentary proof of age — such as a valid Philippine government-issued ID — is required before full account activation.
No Credit for Gambling
3jla does not extend credit to players for the purpose of gambling. All deposits must be funded from the player's own verified payment methods — GCash, PayMaya, BPI, BDO, Metrobank, or other supported channels.
Responsible Marketing
3jla does not direct promotional materials at individuals who have self-excluded or who have indicated they are experiencing gambling-related difficulties. Our marketing always includes responsible gaming messaging and the 21+ age restriction.
Staff Training
All 3jla customer support staff receive regular training on responsible gaming practices, problem gambling identification, and how to sensitively handle players who may be experiencing difficulties. Our team is equipped to help, not just to process requests.
3jla is built for players who want great entertainment with real peace of mind. Set your limits, know your boundaries, and enjoy the games — from slots and live tables to sports betting on PBA, NBA, and UFC. Register today and play the smart way. 21+ only.