3jla Privacy Policy

1 Introduction

3jla is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.

This Policy applies to all personal data collected through the 3jla website, mobile application, customer support channels, and any other touchpoint through which you interact with 3jla. It covers data collected from registered players, visitors who browse without registering, and individuals who contact our support team.

3jla operates in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) as required by Philippine law. Our data processing practices are designed to meet the principles of transparency, legitimate purpose, and proportionality as mandated by the Act.

2 Data We Collect

3jla collects the following categories of personal data, depending on how you interact with the platform:

3jla does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where specifically required for responsible gaming assessments or as mand ated by applicable law.

3 How We Collect Data

3jla collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or updating your account profile.
• Automated collection: Technical data collected automatically when you access the 3jla platform, including IP address, device identifiers, browser information, and session activity logs.
• Cookies and tracking technologies: Data collected through cookies, web beacons, and similar technologies as described in Section 7 of this Policy.
• Third-party sources: Identity verification data from KYC service providers, fraud detection signals from payment processors, and publicly available information used for AML compliance checks.
• Payment providers: Transaction confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other integrated payment channels. Note that 3jla does not receive or store full payment credentials — only confirmation references and account identifiers necessary for reconciliation.

4 How We Use Your Data

3jla uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and secure your 3jla player account, including verifying your identity and age (21+ requirement) during registration and at any subsequent point.
• Service delivery: To process deposits and withdrawals, settle bets, award bonuses, and provide access to all games and features available on the platform.
• Regulatory compliance: To fulfill our obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and reporting duties to relevant regulatory authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible gaming: To monitor gaming patterns, enforce player-set limits, identify potentially problematic gambling behavior, and administer self-exclusion requests in accordance with our Responsible Gaming Policy.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and develop new features that improve the 3jla experience for all players.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may opt out at any time through your account notification settings.
• Legal proceedings: To establish, exercise, or defend legal claims involving 3jla or its players.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 3jla processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML legislation, PAGCOR regulatory requirements, and NPC data governance obligations.
• Legitimate interests: Processing carried out for 3jla's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, particularly in relation to marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing

3jla does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other integrated payment processors, for the purpose of processing deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable data protection obligations.
• Identity verification providers: Third-party KYC and AML service providers engaged by 3jla to verify player identities and screen against sanctions lists and politically exposed persons (PEP) databases.
• Technology and infrastructure providers: Cloud hosting providers, cybersecurity vendors, and software suppliers who process data on 3jla's behalf under strict data processing agreements.
• Game content providers: Licensed game studios and live dealer operators whose games are available on the 3jla platform. These providers may receive limited technical data necessary to deliver game sessions.
• Regulatory and law enforcement authorities: Government agencies, regulatory bodies (including PAGCOR and the NPC), and law enforcement authorities where disclosure is required by law, court order, or regulatory directive.
• Professional advisors: Legal counsel, auditors, and compliance consultants engaged by 3jla, subject to professional confidentiality obligations.

All third parties with whom 3jla shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what is strictly necessary.

7 Cookies & Tracking Technologies

3jla uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data that helps us improve our services.

The types of cookies used by 3jla include:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings, display options, and responsible gaming limits you have configured. Disabling these cookies may affect your personalized experience.
• Analytics cookies: Used to collect aggregated, anonymized data about how players navigate and use the 3jla platform. This data helps us identify performance issues and improve the user experience. No personally identifiable information is included in analytics reports.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and suspicious login pattern identification.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use some features of the 3jla platform. Detailed cookie management instructions are available in the help section of most major browsers.

8 Data Retention

3jla retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of the Philippines.
• Gaming history: Retained for a minimum of three (3) years from the date of each gaming session, for dispute resolution and regulatory audit purposes.
• Support communications: Retained for two (2) years from the date of the last interaction, unless the communication relates to an ongoing dispute or legal matter.
• Technical and log data: Retained for up to twelve (12) months, after which it is anonymized or deleted.
• Marketing consent records: Retained for the duration of your account and for three (3) years following account closure, to demonstrate compliance with consent requirements.

When personal data is no longer required, 3jla will securely delete or anonymize it in accordance with our internal data disposal procedures. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.

9 Data Security

3jla implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption in transit: All data transmitted between your device and 3jla's servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Encryption at rest: Sensitive personal data stored in 3jla's databases is encrypted using industry-standard encryption algorithms.
• Password security: Account passwords are stored using one-way cryptographic hashing. 3jla staff cannot view your password in plain text.
• Access controls: Access to personal data within 3jla is restricted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and regular security training.
• Two-factor authentication: 3jla supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular security assessments: 3jla conducts periodic security reviews and vulnerability assessments of its platform and infrastructure.
• Incident response: In the event of a personal data breach that poses a risk to your rights and freedoms, 3jla will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by the Data Privacy Act.

While 3jla takes all reasonable steps to protect your data, no system is completely immune to security risks. You are responsible for maintaining the security of your own account credentials and for notifying 3jla immediately if you suspect unauthorized access to your account.

10 Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 3jla:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of access: You have the right to request a copy of the personal data 3jla holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 3jla's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 3jla's overriding legal or operational requirements.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14 of this Policy. 3jla will respond to all verified data rights requests within thirty (30) days of receipt, as required by the Data Privacy Act.

11 Children's Privacy

3jla is strictly an adult platform. Under Philippine law, participation in casino-style online gambling is restricted to individuals who are at least 21 years of age. 3jla does not knowingly collect personal data from individuals under the age of 21.

During the registration process, all applicants are required to confirm their date of birth and agree that they meet the minimum age requirement. 3jla may request documentary proof of age at any time and will suspend accounts where the age requirement cannot be verified.

If 3jla becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on 3jla, please contact our support team immediately so we can investigate and take appropriate action.

12 Cross-Border Data Transfers

3jla primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers, KYC verification services, and game content suppliers — may process data in other countries.

Where personal data is transferred outside the Philippines, 3jla ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include:

• Data processing agreements that impose data protection obligations equivalent to those required under Philippine law.
• Transfers to countries or organizations that have been assessed as providing an adequate level of data protection.
• Standard contractual clauses approved by the National Privacy Commission or equivalent regulatory bodies.

By using the 3jla platform, you acknowledge and consent to the transfer of your personal data to third-party service providers in other jurisdictions where necessary for the delivery of our services, subject to the safeguards described above.

13 Policy Updates

3jla reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the 3jla platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this page periodically to stay informed about how 3jla protects your personal data.

Your continued use of the 3jla platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should discontinue use of the platform and may request account closure by contacting our support team.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 3jla, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing 3jla's compliance with the Data Privacy Act of 2012 and this Policy.

We aim to respond to all privacy-related inquiries within fifteen (15) business days. For complex data rights requests, we may require up to thirty (30) days as permitted by the Data Privacy Act.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about filing a complaint with the NPC is available on the NPC's official government website.

This Privacy Policy was last reviewed and updated in January 2026. The version published on this page is always the current and binding version applicable to your use of the 3jla platform.